Turn one-time buyers into lifelong customers.
Points-based rewards, tiered memberships, WhatsApp notifications, and referral programs — the complete loyalty engine that makes customers keep coming back to your business.
Features
Everything you need to reward loyalty.
Points Engine
Configure how many points per rupee, set category-wise multipliers, create bonus point events, and define expiry rules. Every purchase automatically calculates and credits points in real time.
Tiered Memberships
Silver, Gold, and Platinum tiers with escalating benefits. Customers unlock better discounts, early access to sales, and exclusive perks as they spend more. Tiers reset annually or roll over — your choice.
WhatsApp Notifications
Automated WhatsApp messages for point balance updates, reward redemptions, tier upgrades, birthday wishes, and promotional offers. No SMS costs — direct to their phone via WhatsApp Business API.
Referral Program
Customers earn bonus points when they refer friends. The referred friend gets a welcome bonus too. Track referral chains, top referrers, and conversion rates from your dashboard.
Birthday & Anniversary Rewards
Automatically send special reward offers on customer birthdays and membership anniversaries. Double points, free items, or custom discount vouchers — configured once, runs forever.
Analytics Dashboard
Track active members, points issued vs redeemed, redemption rate, tier distribution, revenue from returning customers, and campaign ROI. Export reports to Excel or PDF with one click.
Membership Tiers
Three Tiers, Endless Perks
Customers climb tiers as they spend more — unlocking better rewards at every level. Fully customisable to match your brand.
Silver Member
Earn 500 points to unlock · 1 pt per Rs 100 · 5% Birthday Discount · Monthly Offers · Basic Rewards Catalogue
Gold Member
Earn 2,000 points to unlock · 2 pts per Rs 100 · 10% Birthday Discount · Weekly Offers · Early Sale Access · Free Gift Wrapping
Platinum Member
Earn 5,000 points to unlock · 3 pts per Rs 100 · 15% Birthday Discount · Exclusive VIP Offers · Priority Support · Free Home Delivery · Anniversary Gift
Who It's For
Built for Every Business
Whether you run a single shop or a 50-branch chain — our loyalty system adapts to your industry and scale.
Retail Stores
General stores, marts, supermarkets — reward shoppers for every visit. Track repeat buyers and run targeted promotions based on purchase history.
Restaurants & Cafes
Chai Sutta Bar, dhabas, fine dining — earn points on every order. Offer free drinks after 10 visits, birthday treats, and family deal rewards.
Salons & Spas
Hair salons, beauty parlours, spas — reward regular clients. Free haircut after 8 visits, birthday blowout discounts, and referral bonuses for new clients.
Gyms & Fitness
Gyms, yoga studios, CrossFit boxes — reward attendance. Points for check-ins, referral credits for bringing friends, and milestone badges for consistency.
Pharmacies
Medical stores and pharmacies — reward recurring prescriptions. Chronic medication customers earn automatic monthly points and get refill reminders via WhatsApp.
Fashion Boutiques
Khaadi, Sapphire, local boutiques — VIP tiers for high spenders. Early access to new collections, exclusive sale previews, and personalised styling rewards.
Why Logic Racks
Not Just Software — A Growth Partner
Setup in 15 Minutes
No complex onboarding. We configure your reward rules, tiers, and branding in a single 15-minute session. Your staff starts enrolling customers the same day.
No App Needed
Customers check points, redeem rewards, and receive updates via WhatsApp — the app they already use daily. Zero friction, zero downloads, maximum engagement.
Multi-Branch Support
Customers earn and redeem points across all your locations. Centralised reporting shows branch-wise loyalty performance and member activity in one view.
Automated Campaigns
Set up once, run forever. Birthday rewards, re-engagement offers for inactive members, tier upgrade celebrations, and seasonal promotions — all automated.
Real-Time Analytics
Track active vs dormant members, redemption rates, top spenders, referral performance, and campaign ROI. Data-driven decisions to optimise your loyalty program.
Affordable Pricing
Starting at just PKR 8,000/month — a fraction of what custom loyalty apps cost. No per-member fees, no transaction charges. Unlimited members, unlimited rewards.
Getting started
Customer Signs Up
Just a phone number at checkout. No app, no form, no hassle. Your cashier enters the number and the customer is instantly enrolled with a welcome bonus of 100 points.
Earns Points on Every Purchase
Every rupee spent earns points automatically. Bonus multipliers on weekends, double points on birthdays, and surprise rewards keep customers engaged and excited.
Redeems Rewards & Comes Back
Customers redeem points for discounts, free items, or exclusive perks. They receive WhatsApp updates about their balance — and a reason to return every single time.
Pricing
Pick a plan.
No per-member fees. No per-transaction charges. One plan, full power.
Starter
PKR 6K/month- 1 branch, up to 2,000 members
- Points engine with basic rules
- 2 membership tiers
- WhatsApp notifications
- Birthday rewards
- Basic analytics dashboard
- Email support
Growth
PKR 16K/month- Up to 5 branches, unlimited members
- Advanced points engine + multipliers
- 3 tiers (Silver, Gold, Platinum)
- WhatsApp + SMS notifications
- Referral program
- Birthday + anniversary rewards
- Full analytics + Excel exports
- POS integration
- Priority WhatsApp support
Enterprise
PKR 36K+/month- Unlimited branches & members
- Custom points & tier logic
- Custom branding & white-label
- API access for custom integrations
- Automated campaign engine
- Dedicated account manager
- On-site training & setup
- SLA-backed uptime guarantee
What clients say
“Pehle customer ek baar aata tha aur pata nahi chalta tha dubara aaya ya nahi. Ab loyalty system se pata chalta hai kaun regular hai, kaun chhor gaya. WhatsApp pe points ka message jaata hai toh log wapas aate hain. Sales 40% barh gayi!”
“We run a cafe chain — 6 branches in Karachi. The loyalty system works across all locations seamlessly. Customers love checking their Gold status on WhatsApp. Our repeat visits went from 20% to 65% in 3 months.”
“Birthday rewards feature is brilliant — customers feel special and they always come in to redeem. The referral program brought us 300+ new members in the first month. Setup was done in one sitting. Highly recommended!”
Questions
Before you ask.
How much does loyalty software cost in Pakistan?
Loyalty System is billed monthly with no hidden fees: Starter PKR 6K/month, Growth PKR 16K/month and Enterprise PKR 36K+/month. We confirm the right plan for your business on a free demo.
Do my customers need to download an app?
No. Our loyalty system is entirely WhatsApp-based. Customers receive point updates, reward notifications, and can check their balance — all through WhatsApp. No app download, no login credentials, no friction. Just their phone number at signup.
Do loyalty points expire?
That's entirely up to you. You can configure points to expire after 6 months, 12 months, or never. You can also set up "expiry warning" notifications via WhatsApp to remind customers to use their points before they lapse — which drives more visits.
Does it integrate with my existing POS system?
Yes. We integrate directly with Logic Racks POS systems (Retail POS, Restaurant POS). For third-party POS systems, we offer API integration. Points are calculated and credited automatically at checkout — no manual entry required by your staff.
Can customers earn and redeem points across multiple branches?
Absolutely. Multi-branch support is built in. A customer who earns points at your DHA branch can redeem them at your Gulshan branch. All data syncs in real time. You can also view branch-wise loyalty reports from your centralised dashboard.
How long does setup take?
15 minutes for basic setup. We configure your point rules, tiers, reward catalogue, and WhatsApp integration in a single session. Your staff can start enrolling customers immediately after. Full training is included — no technical knowledge needed.
Can I customise the tier names and reward rules?
Yes — everything is fully customisable. Rename tiers (e.g., Bronze/Silver/Gold or Chai Lover/Regular/VIP), set custom point-per-rupee ratios, create category-specific multipliers, and define your own reward catalogue. The system adapts to your brand, not the other way around.
What if a customer loses their phone or changes their number?
No problem. Customer accounts are stored in our cloud. If they change their number, you can update it in the system and all their points, tier status, and history transfer instantly. Their loyalty data is never lost — it's tied to their profile, not their phone.
Which is the best loyalty and reward software in Pakistan?
LogicRacks Loyalty & Reward System is among Pakistan's leading customer retention platforms with 150+ retail and restaurant brands using it across Karachi, Lahore and Islamabad.
Can customers earn and redeem points via WhatsApp?
Yes, customers receive points balance, tier upgrades and reward notifications via WhatsApp, SMS and email. They can also check balances on a customer mobile app.
Does it support tiered memberships and VIP customers?
Yes, you can create unlimited tiers (e.g., Silver, Gold, Platinum) with custom benefits, multipliers and exclusive offers for VIP customers.
Book a free demo.
See Loyalty System running with your own data. We set it up, move your records in and train your staff.