LOYALTY & REWARDS

Turn One-Time Buyers Into Lifelong Customers

Points-based rewards, tiered memberships, WhatsApp notifications, and referral programs — the complete loyalty engine that makes customers keep coming back to your business.

LogicRewards
Gold Member
Ahmed Khan
Member since Jan 2024 • ID: LR-00482
2,450 points earned
550 pts to Platinum
Recent Activity
Chai Sutta Bar - Gulshan+50 pts
Al-Fatah Store - DHA+120 pts
Khaadi - Dolmen Mall+200 pts
0+
Businesses Onboarded
0M+
Members Enrolled
0x
Repeat Purchases
0%
Retention Rate

Three Steps to Customer Loyalty

A simple, proven loop that turns casual shoppers into brand advocates — no app download required.

1

Customer Signs Up

Just a phone number at checkout. No app, no form, no hassle. Your cashier enters the number and the customer is instantly enrolled with a welcome bonus of 100 points.

2

Earns Points on Every Purchase

Every rupee spent earns points automatically. Bonus multipliers on weekends, double points on birthdays, and surprise rewards keep customers engaged and excited.

3

Redeems Rewards & Comes Back

Customers redeem points for discounts, free items, or exclusive perks. They receive WhatsApp updates about their balance — and a reason to return every single time.

Everything You Need to Reward Loyalty

A powerful engine behind every point, tier, and reward — fully automated, fully customisable.

Points Engine

Configure how many points per rupee, set category-wise multipliers, create bonus point events, and define expiry rules. Every purchase automatically calculates and credits points in real time.

Tiered Memberships

Silver, Gold, and Platinum tiers with escalating benefits. Customers unlock better discounts, early access to sales, and exclusive perks as they spend more. Tiers reset annually or roll over — your choice.

WhatsApp Notifications

Automated WhatsApp messages for point balance updates, reward redemptions, tier upgrades, birthday wishes, and promotional offers. No SMS costs — direct to their phone via WhatsApp Business API.

Referral Program

Customers earn bonus points when they refer friends. The referred friend gets a welcome bonus too. Track referral chains, top referrers, and conversion rates from your dashboard.

Birthday & Anniversary Rewards

Automatically send special reward offers on customer birthdays and membership anniversaries. Double points, free items, or custom discount vouchers — configured once, runs forever.

Analytics Dashboard

Track active members, points issued vs redeemed, redemption rate, tier distribution, revenue from returning customers, and campaign ROI. Export reports to Excel or PDF with one click.

Three Tiers, Endless Perks

Customers climb tiers as they spend more — unlocking better rewards at every level. Fully customisable to match your brand.

Silver Member

Earn 500 points to unlock
1 pt per Rs 100 5% Birthday Discount Monthly Offers Basic Rewards Catalogue

Gold Member

Earn 2,000 points to unlock
2 pts per Rs 100 10% Birthday Discount Weekly Offers Early Sale Access Free Gift Wrapping

Platinum Member

Earn 5,000 points to unlock
3 pts per Rs 100 15% Birthday Discount Exclusive VIP Offers Priority Support Free Home Delivery Anniversary Gift

Works With Your Existing Tools

POS Systems
E-Commerce
Food Ordering
WhatsApp
SMS Gateway
JazzCash
EasyPaisa

Built for Every Business

Whether you run a single shop or a 50-branch chain — our loyalty system adapts to your industry and scale.

Retail Stores

General stores, marts, supermarkets — reward shoppers for every visit. Track repeat buyers and run targeted promotions based on purchase history.

Restaurants & Cafes

Chai Sutta Bar, dhabas, fine dining — earn points on every order. Offer free drinks after 10 visits, birthday treats, and family deal rewards.

Salons & Spas

Hair salons, beauty parlours, spas — reward regular clients. Free haircut after 8 visits, birthday blowout discounts, and referral bonuses for new clients.

Gyms & Fitness

Gyms, yoga studios, CrossFit boxes — reward attendance. Points for check-ins, referral credits for bringing friends, and milestone badges for consistency.

Pharmacies

Medical stores and pharmacies — reward recurring prescriptions. Chronic medication customers earn automatic monthly points and get refill reminders via WhatsApp.

Fashion Boutiques

Khaadi, Sapphire, local boutiques — VIP tiers for high spenders. Early access to new collections, exclusive sale previews, and personalised styling rewards.

Not Just Software — A Growth Partner

Setup in 15 Minutes

No complex onboarding. We configure your reward rules, tiers, and branding in a single 15-minute session. Your staff starts enrolling customers the same day.

No App Needed

Customers check points, redeem rewards, and receive updates via WhatsApp — the app they already use daily. Zero friction, zero downloads, maximum engagement.

Multi-Branch Support

Customers earn and redeem points across all your locations. Centralised reporting shows branch-wise loyalty performance and member activity in one view.

Automated Campaigns

Set up once, run forever. Birthday rewards, re-engagement offers for inactive members, tier upgrade celebrations, and seasonal promotions — all automated.

Real-Time Analytics

Track active vs dormant members, redemption rates, top spenders, referral performance, and campaign ROI. Data-driven decisions to optimise your loyalty program.

Affordable Pricing

Starting at just PKR 8,000/month — a fraction of what custom loyalty apps cost. No per-member fees, no transaction charges. Unlimited members, unlimited rewards.

Trusted by Business Owners

"Pehle customer ek baar aata tha aur pata nahi chalta tha dubara aaya ya nahi. Ab loyalty system se pata chalta hai kaun regular hai, kaun chhor gaya. WhatsApp pe points ka message jaata hai toh log wapas aate hain. Sales 40% barh gayi!"

Tariq MehmoodOwner, Al-Noor General Store — Lahore

"We run a cafe chain — 6 branches in Karachi. The loyalty system works across all locations seamlessly. Customers love checking their Gold status on WhatsApp. Our repeat visits went from 20% to 65% in 3 months."

Sara HussainCEO, Urban Brew Cafe — Karachi

"Birthday rewards feature is brilliant — customers feel special and they always come in to redeem. The referral program brought us 300+ new members in the first month. Setup was done in one sitting. Highly recommended!"

Ayesha RizwanManager, Glow Beauty Salon — Islamabad

Simple, Transparent Pricing

No per-member fees. No per-transaction charges. One plan, full power.

Starter
PKR 8K/month
  • 1 branch, up to 2,000 members
  • Points engine with basic rules
  • 2 membership tiers
  • WhatsApp notifications
  • Birthday rewards
  • Basic analytics dashboard
  • Email support
Get Started
Enterprise
PKR 45K+/month
  • Unlimited branches & members
  • Custom points & tier logic
  • Custom branding & white-label
  • API access for custom integrations
  • Automated campaign engine
  • Dedicated account manager
  • On-site training & setup
  • SLA-backed uptime guarantee
Contact Sales

Frequently Asked Questions

No. Our loyalty system is entirely WhatsApp-based. Customers receive point updates, reward notifications, and can check their balance — all through WhatsApp. No app download, no login credentials, no friction. Just their phone number at signup.

That's entirely up to you. You can configure points to expire after 6 months, 12 months, or never. You can also set up "expiry warning" notifications via WhatsApp to remind customers to use their points before they lapse — which drives more visits.

Yes. We integrate directly with Logic Racks POS systems (Retail POS, Restaurant POS). For third-party POS systems, we offer API integration. Points are calculated and credited automatically at checkout — no manual entry required by your staff.

Absolutely. Multi-branch support is built in. A customer who earns points at your DHA branch can redeem them at your Gulshan branch. All data syncs in real time. You can also view branch-wise loyalty reports from your centralised dashboard.

15 minutes for basic setup. We configure your point rules, tiers, reward catalogue, and WhatsApp integration in a single session. Your staff can start enrolling customers immediately after. Full training is included — no technical knowledge needed.

Yes — everything is fully customisable. Rename tiers (e.g., Bronze/Silver/Gold or Chai Lover/Regular/VIP), set custom point-per-rupee ratios, create category-specific multipliers, and define your own reward catalogue. The system adapts to your brand, not the other way around.

No problem. Customer accounts are stored in our cloud. If they change their number, you can update it in the system and all their points, tier status, and history transfer instantly. Their loyalty data is never lost — it's tied to their profile, not their phone.

Ready to Build
Customer Loyalty?

Launch your loyalty program in 15 minutes. We'll set up your reward tiers, connect your POS, and train your staff — all in one session.

  • Free 30-minute live demo
  • See your loyalty program in action
  • Get a custom reward structure plan
  • 15-minute setup available
  • No commitment required